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Next Level Key Account Management

Looking for a practical approach to further develop your customer relationships? The two-part workshop Next Level Key Account Management (KAM) creates usable customer profiles and converts them into executable plans. The end result is a detailed account plan for each workshop participant’s key account.

 

Benefits of the Next Level KAM workshop

  • Clear understanding of the characteristics, needs and preferences of the various customer DMUs;
  • Insight into the customer experiences of the various DMUs and starting points for improvement;
  • A practical method for approaching customers and prospects;
  • Individual follow-up, so that the knowledge gained is immediately translated into action.

 

 

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More info?

 

Wendy Böhm
Consultant

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